Refund Policy

1. 30-Day Money-Back Guarantee

If you are not satisfied with your DebtDrone subscription, you may request a full refund within 30 days of your initial purchase or renewal date. No questions asked.

This guarantee applies to all paid plans (Pro and Enterprise). The Starter (free) plan is not eligible as no charge is made.

2. Eligibility

A refund request is eligible when all of the following conditions are met:

• The request is submitted within 30 days of the charge date.
• The subscription was purchased directly through DebtDrone at debtdrone.net.
• The account has not previously received a refund for the same plan within the past 12 months.

3. Annual Plans

For annual subscriptions, you may request a full refund within the first 30 days. After the 30-day window, refunds are issued on a pro-rata basis for the remaining unused full months, at our discretion.

Example: if you purchased an annual plan and request a refund after 3 months (outside the 30-day window), we will consider a refund for the remaining 9 months of unused service.

4. Non-Refundable Items

The following are not eligible for refunds:

• Charges older than 30 days (unless covered by the pro-rata clause above).
• Add-on services or one-time purchases agreed separately under an Enterprise contract.
• Accounts suspended or terminated due to violations of our Terms of Service.

5. How to Request a Refund

To request a refund, contact us at:

Refunds are processed by Paddle and will be returned to the original payment method. Processing time depends on your bank or card issuer, typically 5–10 business days.

6. Account After Refund

Upon issuing a refund, your account will be downgraded to the free Starter plan at the end of the current billing period. You will retain access to your data and scan history; only paid features will become unavailable.

7. Paddle as Merchant of Record

DebtDrone is operated by an independent solo founder. All DebtDrone subscriptions are sold by Paddle.com Market Limited, which acts as the merchant of record. Paddle handles all payment processing, tax collection, and invoicing. For payment disputes or chargebacks, Paddle may be involved in the resolution process.

For more information about how Paddle handles data, see Paddle's Privacy Policy.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the revised policy.

9. Contact

Questions about this policy? Reach us at support@debtdrone.net or visit our Help Center.